KAHU Privacy Policy

KAHU is committed to protecting your privacy. This policy outlines how we collect, use, store, and protect your personal information when you interact with us online or in person.

1. Who We Are

KAHU offer relationship focused dog training and coaching services. Our approach is rooted in trust, clarity, and care - values we extend to the way we handle your personal data.

2. Information We Collect

We may collect and process the following types of personal information:

Contact details (e.g. name, email, phone number)
Dog details (e.g. name, age, breed, health and behaviour history)
Service and session information (e.g. appointment times, notes, progress updates)
Payment data (handled via secure third-party providers)
Website usage data (e.g. cookies, browser type, pages visited, if analytics is active)

3. How We Use Your Information

Your information is used only to:

Provide and manage dog training services
Communicate with you about bookings, updates, and resources
Deliver relevant follow-up support
Respond to enquiries and customer service needs
Share optional newsletters, guides, or invitations (only if you've opted in)
We never sell or share your data for marketing purposes.

4. Data Storage and Protection

We store personal data securely using encrypted, password-protected systems. Access is limited to those directly involved in service delivery. Session records are kept only as long as necessary for service continuity or legal compliance.

5. Your Rights

Under data protection law, you have the right to:

Access your data
Request corrections or deletion
Withdraw consent for communications at any time
Request how your data is being used
To exercise any of these rights, please contact us: hello@kahudogs.co.uk

6. Cookies and Website Use

Our website may use cookies to enhance your browsing experience. You can manage cookie preferences in your browser settings.

7. Third-Party Services

We may use trusted third-party tools (e.g. payment processors, booking systems, email platforms) that comply with relevant data protection laws. These services only access data required to perform their function.

8. Contact Us

For questions about this privacy policy or your data, please get in touch: hello@kahudogs.co.uk

Last updated: 06.01.2026